Privacy Policy

La Casa Menonita 1922 ("we," "us," or "our") is committed to protecting the personal information of our guests and website visitors. This Privacy Policy explains what data we collect, how we use it, and your rights with respect to that data.

1. Information We Collect

We collect information you provide directly to us when you:

• Make or inquire about a booking (name, email address, phone number, travel dates, number of guests)
• Contact us by email or WhatsApp
• Subscribe to our mailing list (email address only)
• Book a tour or class through our third-party booking partners

We may also collect limited technical information automatically, such as browser type, IP address, and pages visited, through standard web analytics tools used to improve our website.

2. How We Use Your Information

We use the information we collect to:

• Confirm and manage your reservation
• Communicate with you about your stay, tours, or classes
• Send you occasional updates and seasonal offers if you have subscribed (you may unsubscribe at any time)
• Respond to questions, requests, and complaints
• Improve our website and services
• Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Booking platforms: Reservation data is processed through our property management and booking systems (e.g., Beds24, FareHarbor) solely to manage your booking.
• Payment processors: Payment information is handled directly by our payment partner and is never stored on our servers.
• Legal obligation: We may disclose information if required by law or to protect the rights and safety of our guests and property.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Booking records are generally retained for up to three years for accounting and legal purposes. Mailing list subscribers can remove themselves at any time.

5. Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors interact with our pages. No personally identifiable information is stored in cookies. You can disable cookies through your browser settings, though some site features may not function as intended.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us